Browsing HCMIU Thesis by Author "Minh, Hoang Le"
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Customer satisfaction of Mobile telecom network service, the case of Post-paid subscriber in HCMC
Minh, Hoang Le (International University Ho Chi Minh City, Vietnam, 2010)The purpose of this study is to research how have service quality affected customer satisfaction from the subscriber’s perspective and the differences in customer satisfaction/expectation/perception among ...