Browsing Master of Business Administration, Economics, Finance and Accounting by Subject "Procurement"
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The effect of pre - and post - service performance on consumer repurchase intention of online stores : The case of mizutiki.vn
(International University - HCMC, 2015)This research validates the effects of pre- and post-service encounter performance on the customer satisfaction and repurchase intention in online contexts. There will be two phases of service performance, they are pre- ...