dc.description.abstract | This work examines the relationship between corporate social responsibility (CSR) and
employee engagement (EE) in Ho Chi Minh City, Vietnam. The scopes of CSR are composed of
activities directed to employees and government. At the same time, in this study, we checked
whether 2 sets of factors (1st: workplace policies, training and career development, employee’s
needs; 2nd: paying tax and conforming to laws) have influences on CSR in terms of employees and
government respectively. We gathered data by conducting online and printed survey from local
and foreign employees of organizations and companies on their perceptions of activities linked to
CSR undertaken by their managers. There were 323 qualified responses from participants who
have been working in Ho Chi Minh City. Also, we measured 2 dimensions of employee
engagement: organizational and job engagement. We investigated how these facets of employee
engagement are linked with perception of employees of the firm's activities related to CSR,
handling for the types of firms and the types of employees (local or expatriate). The results indicate
that the first set of factor related positively to CSR to employees and has an indirect impact on EE
whereas the second one also has a positive effect on CSR to government and EE. Most importantly,
CSR towards employees and government are related significantly to two aspects of EE.
KEYWORDS:
Employee engagement (EE), corporate social responsibility (CSR), CSR towards
employee, CSR towards government, organization engagement (OE), job engagement (JE),
workplace policies (WP), training and career development (CD), employee’s needs (NW), paying
tax (PT) and conforming to laws (RL). | en_US |